Facing Forward

Job Opportunities

Careers with Facing Forward to End Homelessness

The Employment Coordinator is responsible for promoting employment and education as a long-term self-sufficiency strategy for residents of Facing Forward’s housing programs. This position operates under an employment navigator model, assisting residents in accessing employment supports in the broader community, and building residents’ skills and motivation to increase their chances of success. This is a full-time position working Monday - Friday, with some evenings and weekends required. ESSENTIAL JOB FUNCTIONS The Employment Coordinator will conduct employment assessments, facilitate employment workshops, provide direct employment support, develop employment action plans, assist residents in identifying their personal strengths, aptitudes, barriers, and preferences, and use knowledge of labor market trends to guide residents in formulating a pathway from unemployment/underemployment to living-wage employment and accompany residents to appointments and transports residents in person vehicle as appropriate. The Employment Coordinator will build relationships with workforce development agencies, adult education and literacy programs, and other community resources offering skills enhancement; establish linkages and maintain open communication with the goal of providing appropriate referrals to residents and conducting follow up, act as agency point person and resource regarding employment, education, and digital literacy; consult with case managers to promote education and employment for residents. QUALIFICATIONS Education: Bachelor’s degree Experience: Minimum 2 years’ experience working with individuals experiencing homelessness and/or job seekers experiencing barriers such as mental health and physical health disabilities, low literacy, criminal background, and limited work experience. HOW TO APPLY Please send resumes and cover letters to the Director of Programs, Laura Bass at Laura@ffchicago.org
The Grants/Communications Manager leads the grants program and collaborates in creating and cultivating solicitations and stewardship strategies for foundations and other funding agencies. In conjunction with the Director of Development, the Manager creates new fundraising initiatives from institutions and ensures that the development team is creative and innovative in its fundraising. The Manager will have an eye for design, will be a talented writer and serve as ‘wordsmith’ for the development team. The Grants/Communication Manager also develops new communications and marketing campaigns and is responsible for Facing Forwards’ social media. ESSENTIAL JOB FUNCTIONS The Grants/Communications Manager will collaborate to develop new initiatives to expand funder base and diversity, cultivate, solicit and steward funders, other funding sources, and/or government agencies, represent Facing Forward to the foundation community to increase the agency’s profile in both the funders and nonprofit environments, and develop an actionable annual grants management and tracking plan with quantifiable quarterly goals in a way that will guide and support the efforts of the development team. The Grants/Communications Manager will write and submit LOIs, proposals, budgets reports and associated documents. Ensure compliance with grant commitments, create an actionable annual communications and social media plan, with quantifiable quarterly goals, liaise with website vendors and manage day-to-day website maintenance and updates, editing and writing posts, managing the blog schedule, creating social media posts, annual reports and develop regular e-communications and write press releases and track press, media, and social media. QUALIFICATIONS Education: Bachelor’s degree, preferably in English, Communications, or Marketing Experience: Five years’ of successful grant writing and communications experience, preferably with a social service organization that provides direct services. HOW TO APPLY Please send resumes and cover letters to the Director of Operations, Robret Simpson at Robret@ffchicago.org
The Housing Navigator is responsible for engaging families and individuals experiencing homelessness and supporting them to ensure that they are successfully connected to a permanent housing opportunity. Housing Navigators use an assertive engagement approach to maintain contact with families and individuals and to support them throughout the housing process. This is a full-time position with some evenings and weekends required. ESSENTIAL JOB FUNCTIONS The Housing Navigator will provide referrals for families and individuals experiencing homelessness via the Coordinated Entry Systems and other referral points as required, Conduct extensive outreach to make contact with referred participants, including coordinating with other service providers, Coordinates with Chicago Public Schools, Department of Children and Family Services, and other systems to answer questions about child custody and family composition, in order to ensure families with children receive appropriate housing, conduct street outreach, search public records, and focus on developing rapport and positive working relationships with participants, including those who may be reluctant to engage. The Housing Navigator will also provide transportation assistance to ensure that participants attend all required appointments throughout the housing process, including transporting participants and their children in personal vehicle, complete applications for permanent supportive housing programs with potential residents and assist participants in obtaining all necessary documents to complete housing applications, and proof of homelessness and/or disability; coordinate with housing and medical providers; refer and connect participants to mental health assessments as needed to document eligibility for housing opportunities. QUALIFICATIONS Education: Bachelor’s degree in Social Work or a related field from an accredited college or university OR equivalent experience Experience: Minimum one year outreach or case management experience with people experiencing or at risk of homelessness; demonstrated experience with assertive engagement HOW TO APPLY Please send resumes and cover letters to the Director of Programs, Laura Bass at Laura@ffchicago.org
The Office Manager supports the general business operations of Facing Forward to End Homelessness. This position will assist in the organization and coordination of administration duties and office procedures of the Operations Department. The Office Manager will assist in the creation and maintenance of the work environment, ensuring high levels of organizational effectiveness, communication and safety. ESSENTIAL JOB FUNCTIONS The Office Manager will serve as the point person for office management duties, order office supplies, monitor inventory and the office administration budget, maintain office services by organizing office operations and procedures; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions, maintain office efficiency by planning and implementing office systems, layouts, and equipment procurement and keep management informed by reviewing and analyzing special reports; summarizing information; identifying trends. The Office Manager will also schedule meetings and appointments, maintain office conditions and arrange repairs as necessary, provide general support to visitors, liaise with facility management vendors, including cleaning, catering and security services, assist with the onboarding for new hires, organize and structure employee personnel files, assist in the communication of agency information, and partner with the Director of Operations to update and maintain office policies as necessary by establishing standards and procedures; measuring results against standards. QUALIFICATIONS Education: Bachelor’s degree in business from an accredited college or university in a related topic or related combination of education and work experience Experience: Proven experience as an Office manager, Front office manager or Administrative assistant HOW TO APPLY Please send resumes and cover letters to the Director of Operations, Robret Simpson at Robret@ffchicago.org
The Property Assistant performs administrative duties supporting Facing Forwards scattered site housing programs and inputs and manages data for program reporting. The property assistant will resolve repair and maintenance issues, conduct inspections and work with landlords to ensure Facing Forward tenants and Landlord partners are complying with Chicago tenant rights. ESSENTIAL JOB FUNCTIONS The Property Assistant will collaborate with Case Managers to resolve repair and maintenance issues that arise between the landlord and tenant, provide tenant/landlord education and mediation as needed, conduct and complete inspections on units that have reported repair issues, obtain documentation from property owners to verify that remediation activities have been completed, completes inspection paperwork and corresponding documentation for client files, assists Property Advocate with housing location/re-location which includes finding units, completing inspections and reviewing leases and complete Rent reasonableness documentation for scattered site client files. The Property Assistant will also assist the Property Advocate in landlord relationship building, including identifying new landlords and following up with current landlords, assist in the arrangement and preparation of scattered site Tenant workshops and Landlord meetings, monitor rental payments for tenants to ensure accurate recordkeeping, completes quarterly rental payment arrearage reports and letters for tenants and review tenant files to ensure data is accurate and complete. QUALIFICATIONS Education: Graduation from high school or equivalent Experience: Three years’ experience in working with or overseeing property management or Public Housing programs and knowledge of property management HOW TO APPLY Please send resumes and cover letters to the Director of Operations, Robret Simpson at Robret@ffchicago.org